Privacy Policy

1. Introduction

This Privacy Policy applies to all personal data collected, processed, and stored by 6i6i through our website at https://6i6i.cam, mobile applications, customer support channels, and any other services we provide. This policy covers all aspects of data handling from initial collection during account registration through to data deletion upon account closure. We recommend that you read this Privacy Policy carefully alongside our Terms & Conditions to fully understand how we manage your information and your rights regarding your personal data.

6i6i operates as an online gaming platform serving Indonesian players with casino games, sports betting on leagues including BRI Liga 1 and international football competitions, live dealer entertainment, and lottery services including togel (Indonesia's traditional numbers lottery). To provide these services effectively, securely, and in compliance with regulatory requirements, we must collect and process certain personal information about our players.

2. Data Controller Identity

6i6i acts as the data controller for all personal information collected through our platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that all data handling practices comply with applicable privacy laws and regulations. Our registered contact information is provided at the end of this Privacy Policy. If you have any questions, concerns, or requests regarding how we handle your personal data, please contact us using the methods specified in the Contact Us section below.

3. Information We Collect

6i6i collects several categories of personal information necessary to provide secure, compliant, and personalized gaming services. The types of data we collect include:

3.1 Information You Provide Directly

• Account Registration Data: When you create a 6i6i account, we collect your full legal name as it appears on government-issued identification, date of birth (to verify you are at least 21 years old), residential address including city and postal code, email address, mobile phone number, username, and password. This information is mandatory to establish your account and verify your eligibility.
• Identity Verification (KYC) Documents: To comply with regulatory requirements and prevent fraud, we collect copies of government-issued photo identification (Indonesian KTP or passport), proof of address documents (utility bills, bank statements, or government correspondence dated within the last three months), and payment method verification documents (bank account statements or screenshots showing the account holder name matches your registered name).
• Financial Transaction Data: We collect information about your deposits and withdrawals, including transaction amounts, dates and times, payment method details (bank account numbers for Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and e-wallet account information for OVO, DANA, GoPay, ShopeePay, and LinkAja), and transaction reference numbers.
• Communication Records: When you contact customer support via live chat or email, we retain records of your communications, including conversation transcripts, email correspondence, support ticket details, and any attachments you provide.
• Marketing Preferences: We record your consent choices regarding promotional communications, newsletter subscriptions, and marketing preferences.

3.2 Information Collected Automatically

• Gaming Activity Data: We automatically log your gaming behavior, including games played (slots, live dealer, sports bets, togel lottery entries), bet amounts and frequencies, win/loss records, game session durations, and betting patterns.
• Technical and Device Information: We collect data about the devices and software you use to access 6i6i, including IP address, device type and model, operating system and version, browser type and version, screen resolution, language settings, and time zone.
• Usage Analytics: We track how you interact with our platform, including pages visited, features used, navigation patterns, session duration, referral sources, and click-through behavior.
• Location Data: We collect general geographic location information derived from your IP address to verify you are accessing our services from Indonesian territory and to provide localized content and support.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance functionality, remember your preferences, analyze site usage, and deliver targeted content. Detailed information about our cookie practices is provided in Section 10 below.

4. How We Use Your Personal Data

6i6i processes your personal information for the following specific purposes:

4.1 Service Provision and Account Management

We use your data to create and maintain your player account, authenticate your identity when you log in, process deposits and withdrawals in Indonesian Rupiah, manage your account balance and transaction history, provide customer support and respond to inquiries, and deliver the full range of gaming services including casino games, sports betting, and lottery draws.

4.2 Legal and Regulatory Compliance

We process personal data to verify your age and confirm you are at least 21 years old, conduct Know Your Customer (KYC) checks and identity verification to prevent fraud and money laundering, comply with anti-money laundering (AML) regulations, maintain records required by gaming regulators and financial authorities, detect and prevent fraudulent activity and account abuse, and enforce our Terms & Conditions and other policies.

4.3 Security and Fraud Prevention

We analyze your data to detect suspicious account activity, identify potential security threats, prevent unauthorized account access, investigate disputes and customer complaints, monitor for bonus abuse and terms violations, and protect the integrity of our gaming platform and the interests of all players.

4.4 Service Improvement and Personalization

We use aggregated and anonymized data to analyze platform performance and user behavior, identify technical issues and improve system stability, develop new features and enhance existing services, personalize game recommendations based on your preferences, optimize user interface and experience design, and tailor promotional offers to player interests and gaming patterns.

4.5 Marketing and Communications

With your consent, we use your contact information to send promotional offers, bonus notifications, and special event announcements via email and SMS, provide updates about new games and features, deliver personalized content based on your gaming preferences, and communicate important account information and policy updates.

4.6 Responsible Gaming Protection

We monitor gaming activity to identify potential problem gambling behavior, enforce deposit limits and self-exclusion requests, provide access to responsible gaming tools and resources, and intervene when we detect concerning patterns that may indicate gambling harm.

5. Legal Basis for Processing

6i6i processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and 6i6i (our Terms & Conditions), including account creation, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with legal and regulatory obligations, including age verification, KYC/AML requirements, financial reporting, and gaming license conditions.
• Legitimate Interests: Processing serves 6i6i's legitimate business interests in fraud prevention, security, platform improvement, and protecting the rights of our players and the company, provided such interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time through your account settings or by contacting customer support.

6. Disclosure and Data Sharing

6i6i does not sell your personal data to third parties. However, we may share your information with the following categories of recipients for specific legitimate purposes:

6.1 Service Providers and Business Partners

We share necessary data with trusted third-party service providers who assist in operating our platform, including payment processors (Indonesian banks and e-wallet providers such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and payment gateways), game developers and software providers who supply casino games and sports betting platforms, identity verification services that conduct KYC checks, cloud hosting providers who store data securely, customer support platforms and communication tools, and analytics services that help us improve platform performance. All third-party service providers are contractually bound to protect your data and use it only for the specific purposes we authorize.

6.2 Legal and Regulatory Authorities

We may disclose personal information to government authorities, law enforcement agencies, and regulatory bodies when required by law, in response to valid legal processes such as court orders or subpoenas, to comply with gaming licensing requirements, to investigate suspected fraud or illegal activity, or to protect the rights, property, and safety of 6i6i, our players, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal data may be transferred to the acquiring entity or successor organization. In such circumstances, we will notify you of the transfer and any changes to data handling practices, and you will have the opportunity to delete your account if you do not wish your data to be transferred.

6.4 With Your Consent

We may share your data with additional third parties when you have provided explicit consent for such sharing, such as participating in co-branded promotions or linking your account to external services.

7. Data Security Measures

6i6i implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All data transmission between your device and our servers is protected by 256-bit SSL/TLS encryption, the same standard used by financial institutions worldwide. Personal data stored on our servers is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: We restrict access to personal data to authorized personnel only, implementing role-based access controls and the principle of least privilege. All employees and contractors with data access are bound by strict confidentiality agreements.
• Infrastructure Security: Our servers are hosted in secure, certified data centers with physical security controls including 24/7 monitoring, biometric access controls, and redundant power and network systems.
• Network Security: We employ firewalls, intrusion detection systems, and regular security audits to protect against cyber threats and unauthorized access attempts.
• Monitoring and Incident Response: We continuously monitor our systems for suspicious activity and maintain an incident response plan to quickly address any security breaches. In the unlikely event of a data breach affecting your personal information, we will notify you promptly as required by applicable law.
• Regular Security Assessments: We conduct periodic security audits and vulnerability assessments to identify and remediate potential weaknesses in our systems.

While we implement robust security measures, no system is completely immune to security risks. You play a critical role in protecting your account by maintaining the confidentiality of your login credentials, using a strong unique password, enabling two-factor authentication if available, not sharing your account access with others, logging out after each session on shared devices, and promptly reporting any suspected unauthorized access to customer support.

8. Data Retention Periods

6i6i retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by legal and regulatory obligations. Our retention practices are as follows:

• Active Account Data: Personal information associated with active accounts is retained for the duration of your relationship with 6i6i plus any period required by law.
• Closed Account Data: After you close your account, we retain basic identification data, transaction records, and communications for a minimum of five years to comply with financial regulations, tax laws, and anti-money laundering requirements.
• Marketing Data: If you unsubscribe from marketing communications, we retain minimal data necessary to honor your opt-out preference and prevent re-subscription.
• Legal and Regulatory Records: Data required for regulatory compliance, dispute resolution, or legal proceedings is retained until the specific legal obligation expires or the matter is fully resolved.
• Anonymized Data: We may retain anonymized, aggregated data indefinitely for statistical analysis, research, and service improvement purposes, as such data cannot be linked back to individual players.

Upon expiration of applicable retention periods, we securely delete or anonymize your personal data in accordance with data protection best practices.

9. Your Privacy Rights

As a 6i6i player, you have the following rights regarding your personal data:

• Right of Access: You may request confirmation of what personal data we hold about you and obtain a copy of such data. You can view much of your account information directly through your account dashboard.
• Right to Rectification: You have the right to correct inaccurate or incomplete personal data. You can update certain information directly through your account settings, or contact customer support for assistance with corrections.
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent for processing based on consent. However, we may be required to retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements.
• Right to Restriction of Processing: You may request that we limit how we process your personal data in specific situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time, or to processing based on legitimate interests in certain circumstances.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact our customer support team at the email address provided in Section 13. We will respond to your request within 30 days and may require identity verification to protect your privacy. If we deny your request, we will explain the reason for the denial and inform you of your right to lodge a complaint with the relevant data protection authority.

10. Cookies and Tracking Technologies

6i6i uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, analyze site usage, and deliver personalized content.

10.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, including account authentication, security, and session management. These cookies cannot be disabled as the platform would not function properly without them.
• Functional Cookies: Remember your preferences and settings, such as language selection, preferred odds format, and display options.
• Analytics Cookies: Collect aggregated data about how visitors use our site, including pages visited, features used, and user pathways. This information helps us improve platform performance and user experience.
• Marketing Cookies: Track your browsing activity to deliver personalized advertisements and promotions based on your interests and gaming behavior. These cookies require your consent.

10.2 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect site functionality and your user experience. For marketing cookies, you can adjust your preferences through your 6i6i account settings or opt out of targeted advertising through industry opt-out tools.

11. Minors and Age Verification

6i6i services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under 21 years of age. Our age verification processes are designed to prevent minors from creating accounts or accessing gaming services. If we discover that we have inadvertently collected personal information from a minor, we will immediately delete such data and close the associated account. Parents and guardians are encouraged to monitor their children's internet usage and implement parental control software to prevent minors from accessing online gaming sites. If you believe a minor has created an account on 6i6i, please contact us immediately so we can take appropriate action.

12. Changes to This Privacy Policy

6i6i reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this policy and notify you through prominent notice on our website, email communication to your registered address, or in-app notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Continued use of 6i6i services after policy changes become effective constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how 6i6i handles your personal data, please contact us through the following channels:

• Email: [email protected] (Please note: this email address is displayed as plain text only and is not a clickable link. Please manually type the address into your email client to contact us.)
• Live Chat: Available 24/7 via the chat widget on our website
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours and resolve requests within 30 days as required by data protection regulations

For serious privacy concerns or complaints that we have not adequately addressed, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We are committed to working with you and regulatory authorities to resolve any privacy concerns in a fair and timely manner.